Effective Date: 01 July 2024

At Ecobright, we prioritize your privacy and are dedicated to protecting your personal information. This Privacy Policy details how we collect, use, and disclose your data when you use our website and mobile app services. By using our services, you agree to the practices outlined in this policy.

Information We Collect

Personal Information: We may gather personal details you provide, such as your name, contact details (email address, phone number), and billing information when you sign up, book a service, or reach out for support.

Usage Information: We automatically collect data on how you use our website and mobile app, including your IP address, device details, browser type, operating system, and pages visited.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track your interactions with our platforms.

How We Use Your Information

Providing Services: Your personal information is used to deliver the laundry and dry cleaning services you request, including order processing, delivery, and customer support.

Communication: We use your contact information to send service-related messages, such as booking confirmations, delivery updates, and important notices.

Improving Services: We analyze usage data to improve our services, identify trends, and resolve technical issues.

Marketing: With your consent, we may send you promotional offers, newsletters, and other marketing messages. You can opt out at any time.

How We Share Your Information

Service Providers: We may share your information with third-party providers who help us operate our website and app, process payments, deliver orders, and provide support.

Legal Compliance: We may disclose your information as required by law or to protect our rights, privacy, safety, or property.

Your Choices

Access and Update: You can access and update your personal information through our website and mobile app.

Opt-Out: You can opt out of marketing communications by following the instructions in the messages or contacting us directly.

Security

We use appropriate security measures to protect your personal information on our website and app. However, no internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be effective when posted on our website and app. Continued use of our services after the effective date indicates your acceptance of the revised policy.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at info@ecobright.com.

Experience superior care and exceptional service with Ecobright. Your privacy is important to us, and we are committed to keeping your personal information confidential and secure.